5 Stars from Visit England and AA Guide
We’ve been recognised as an Outstanding Restaurant with Rooms with a 5 star rating in the Restaurant with Rooms sector, by the AA Guide and Visit England
VisitEngland have a team of over 50 trained quality assessors who visit our quality scheme participants, assess the quality of their business and award star ratings and accreditation. AA Hotel Services have been recognising accommodation since 1908 and first introduced the star rating scheme in 1912, recognising and rewarding establishments for the quality and range of their services and facilities.
The AA is the only pan-Britain assessing organisation. In 2018 the AA also took on oversight of Visit England accommodation assessments.
The star rating scheme is probably the most important way that customers choose a hotel or B&B. At a glance, a potential customer can understand that a one-star hotel will provide an informal, basic standard of accommodation while at a five-star hotel will provide more luxurious accommodation and a range of extra facilities.
Visit England and Visit Britain’s quality schemes are available for a range of accommodation types, including hotels, B&Bs, self-catering properties, hostels, holiday parks, campsites and glamping sites, serviced apartments and caravans. Businesses receive either a ‘mystery’ overnight visit or an announced daytime visit, after which the assessor will discuss their findings with the business owner or manager and agree an appropriate star rating or level of accreditation.
This is Quality Assessment you can trust. Both these organisations have been driving quality and standards in the hospitality industry for decades.
The 5 star rating means that Quite Simply French shows awareness of each guest’s needs with nothing being too much trouble. All bedrooms are en suite or have a private bathroom. Excellent quality beds and furnishings. Breakfast includes specials and home-made items, high quality ingredients, and fresh local produce.
Quite Simply French was also awarded an AA Dinner Award and Visit England Highest Quality Food Award, indicating a very special dinner, with an emphasis on freshly prepared local ingredients.
Robert Mason, Owner, Quite Simply French, says:
‘The AA 5 Star rating is the gold standard and it’s a wonderful achievement for us to receive it first time round. Our success is testament to the dedication of our dedicated team and we will continue to invest in our people, our property and our customers. The AA and Visit England are a benchmark for quality in the industry because their inspection process is both credible and transparent, so this accreditation really does mean a great deal to us.
We’re in the top 10% of restaurants worldwide!
Quite Simply French Wins 2020 Tripadvisor Travellers’ Choice Award for Restaurants
Recognised World Based on Outstanding 2019 Traveller/Diner Reviews
Today it has been announced that we have been recognised as a 2020 Travellers’ Choice award-winner for Restaurants. Based on a full year of Tripadvisor reviews, prior to any changes caused by the pandemic, award winners are known for consistently receiving great traveller/diner feedback, placing them in the top 10% of hospitality businesses around the globe.
Here’s what Rob had to say, when he heard…“We are absolutely delighted and honoured to have been given this award. It is a testament to my amazing team and their dedication to our customers. My philosophy when it comes to food and hospitality is always serve the best and always be at your best. Treat customers like family how you would like to be treated. Smile always.
Over the last few months we have made a considerable investment to make sure we will be super safe for our customers and our staff with changes both in the layout of the restaurant and in what we offer on our menus. We have been awarded Visit Britain’s ‘We’re Good To Go’ industry standard and supporting mark having carried out a COVID-19 risk assessment and we are also Navitas Coronavirus Control Certified. Our loyal customers have been returning to our restaurant and our boutique hotel, taking advantage of our great Staycation Offers for Dinner, Bed & Breakfast. We have also launched QSF To Go offering customers a luxury dine at home, click and collect service with a range of favourite dishes, cooked fresh to order. We’re a place that honours what everyone cares about. Staff and customers alike.”
“Winners of the 2020 Travelers’ Choice Awards should be proud of this distinguished recognition,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “Although it’s been a challenging year for travel and hospitality, we want to celebrate our partners’ achievements. Award winners are beloved for their exceptional service and quality. Not only are these winners well deserving, they are also a great source of inspiration for travelers/diners as the world begins to venture out again.”
Coronavirus Control Certified
We are now Coronavirus Control Certified. We underwent a rigorous assessment and evaluation and are delighted that we have been awarded the certification.
The Covid-19 Controls Audit is an assessment by Navitas of the safety controls that we’ve put into place at our business to keep our customers and staff safe.
Navitas Global Food and Health & Safety a single destination for all things safety in the hospitality industry. Navitas offers 5* safety for all digital food safety to compliance, audit and training.
A Thank You from NHS to QSF
“Honestly, what an exceptionally amazing hotel this is. Where do I even begin? If you’re thinking of paying a visit to Lancaster and you are needing somewhere to stay, Quite Simply French has to be the one.
Trust me, there are so many amazing things I can say about this hotel and its kind-hearted owner Robert Mason. Not only did Rob give up his hotel for me, he also accommodated other doctors and nurses who had to leave their homes in order to help our great NHS. I feel so lucky and blessed to have been given the opportunity to stay in this beautiful hotel for absolutely NO cost at all for 3 months during the covid-19 pandemic and I have to say this has been the best room that I have ever stayed in!
If only I could take this room back home with me! There are no words to describe how much I have enjoyed my stay here at the amazing QSF. The room, well WOW! Beautifully decorated boutique style, an extremely comfortable bed and the way everything just fits into place is just simply perfect. Even the simplest of things like the pillows and the duvet were so luxurious that meant after long stressful shifts and seeing countless patients, I always looked forward to having a beautiful sleep every night. The added bath was a beautiful bonus.
The images you see online only give you a partial glimpse of reality as you really do need to see it to believe the sheer opulence that the hotel reflects. Even during lockdown, room service still continued. The hospitality that Rob and his team showed was truly heart-warming. He always made sure that throughout the stay I was always comfortable and ensured that clean linen, towels and bedding were cleaned to hotel standards.
If anyone out there reads this review, and your mind is unsure, just go for it. Not only will you be guaranteed to enjoy your stay, but you will be supporting a local business that has definitely been there for our beloved NHS during the Covid-19 pandemic.”
Reviewed June 2020
Visit Britain has launched a UK-wide industry standard and consumer mark, in partnership with the national tourism organisations of Northern Ireland, Scotland and Wales to provide a ‘ring of confidence’ for tourism as the sector works towards reopening.
The ‘We’re Good To Go’ industry standard and supporting mark means businesses across the sector can demonstrate that they are adhering to the respective Government and public health guidance, have carried out a COVID-19 risk assessment and check they have the required processes in place.
We completed an assessment to confirm we have put the necessary processes in place, before receiving certification and permission to display the ‘We’re Good To Go’ logo.
Businesses across the UK are required to follow their respective national guidance, including the social distancing and cleanliness protocols that must be in place.
An ‘alert’ system has also been set up to ensure that businesses signed up to the ‘We’re Good To Go’ industry standard are notified if there are changes to the official guidance. A call-handling service will provide support and assessors will also carry-out random spot-checks to ensure businesses are adhering to the guidance.
Our new TO GO service, with a range of your favourite dishes, cooked fresh to order is now open for orders.
We will continue to use the finest, seasonal ingredients from local and specialist producers and all our food will be cooked everything fresh to order, in small batches and served with a friendly smile.
Available Thursday – Saturday evening and Sunday lunch.
Booking opens on Monday morning for the week ahead.
Choose from our menu and place your order up to 12 noon (9am on Sunday) on the day of collection
We will confirm by email your allocated time for collection on the day.
This is a first come first served service and if no time slots are available, that means we are fully booked. `
Click here to ORDER QSF TO GO
Crusty French Baguette with extra virgin olive oil & balsamic
Marinated Olives in olive oil, finely diced peppers, onion, tomato & garlic
Sausages, Chorizo & Bacon pan fried with garlic, fresh parsley, shallots & white wine
Halloumi Fries Moroccan spiced with Aioli dip
Smoked Salmon parcels with fresh water prawns, cream cheese & fresh herb mousse, Pea shoot salad + toasted French brioche
Smoked Chicken and Bacon Gratin with potatoes, caramelised shallots | Parmesan herb breadcrumb crust
Deep Fried Goats Cheese coated in breadcrumbs | Leaf salad + apricot & chilli jam
Soup Of The Day is classic French onion + Emmental cheese crouton
Charcuterie platter (Sharing for 2) selection of European cured meats, homemade terrine, & French regional cheeses | homemade pickle | toasted crostini
Beef Brisket slow braised with red wine, onions, button mushrooms sauce |steamed leeks, baby carrots & peas
Roast corn fed chicken breast stuffed with rocket pesto, wrapped in pancetta | sweet potato, feta cheese & beetroot rosti | white wine,thyme & garlic cream sauce
Baked pot au feu of fish “En Papillote” a trio of fish & prawns steamed in their own juices with julienne vegetables & fresh herbs
Vegan Bean Bourguignon served with toasted garlic ciabatta, garlic rub
Confit Duck Leg with pork belly, sausage, mixed bean cassoulet + beans wrapped in bacon
Vegetarian summer vegetable & camembert filo parcel with wild mushroom & black truffle risotto cake | Parmesan + salsa verde
Signature White Chocolate Cheesecake
Sticky Toffee Pudding
Summer Fruit Brioche Pudding
Frites with shaved parmesan & truffle oil drizzle
Potato Gratin Dauphinoise
DRINKS – White & Rose Wine & Fizz
HOUSE BLANC | HOUSE ROSÉ
JFB Cremet Rose De Limoux
DRINKS – Red Wine
Cote de Rhone
CALVI PINOT NERO
Lancaster Brewery Ale
Blonde (500ml bottle)
Lancaster Brewery Ale
Amber (500ml bottle)
Bottle green presse
Ginger & lemon grass
Bottle Green Presse
We’ve been busy getting ready for our opening and looking at all the little details to make sure we will be super safe for our customers and our staff. We have made some changes both in the layout of the restaurant and in what we offer but our ethos has always been to serve our customers by adding value and that will remain a constant.
All the reasons we all love QSF will still be here. It’s always been about good food, luxury rooms and the best talent.
A place that honours what everyone cares about. Staff and customers alike.
Please read our COVID-19 safety guidelines here
Helping NHS staff during COVID-19
We have opened up our rooms for NHS workers to stay during the Covid-19 crisis, with the first batch of hospital staff already staying in the boutique bedrooms.
All our staff at our luxury Restaurant with Rooms have been furloughed after we made the decision to close.
Robert Mason, owner said: “Quite Simply French is dedicated to our local people and I felt we had a duty to step up and support the dedicated NHS workers at this critical time. We are forever in their debt.”
We closed on 21st March for the first time in its 24-year history as part of the national lockdown.
Safe well. Stay stay. Until we meet again.
On March 20th, cafes, pubs and restaurants were told to close – to tackle coronavirus.The Prime Minister said the situation would be reviewed each month. This is a really difficult time for everyone and there are lots of different things people are worried about including their jobs.
One thing people can do if they can afford it, is support local businesses. We have many local suppliers and friends who will be relying on your custom so please ‘buy local’.
We are so lucky here at Quite Simply French to have a family of loyal customers, many of whom have been dining with us since 1996.
Support us please…
Buy one of our ‘Pay it Forward’ gift vouchers, The voucher will be worth 10% more when you redeem it after COVID-19 has run its course.
Everyone that buys a ‘Pay it Forward’ voucher is entered into our prize draw to Win Dinner Bed & Breakfast in our Ashton Suite,
For every ‘Pay it Forward’ voucher, we will donate £1 to St John’s Hospice, to support the wonderful work they do
Perhaps French cheese is one of the most famous in the world. It is not to wonder, since there are over 1,000 types of cheese produced in France, varying between the poignant and strong blue cheese, such as the notorious Roquefort and creamy cheese such as Brie.
There are many things the French are renown for, and their cheesemaking tradition is one of them, keeping to centuries old techniques to produce top quality cheese that will be sold in fromageries and celebrated in different corners of the world.
Camembert, the name comes from the village where it was created in Normandy. It’s origin only dates back to the 18th century, yet despite it’s youth it is one of the most popular and acclaimed French cheese. Brie de Meaux, there are records that document Brie’s existence in the times of time of Charlemagne, back in 774, when he tasted it in a little French city, Brie. It has a soft creamy texture and an almost sweet taste which reminds of certain nuts. The most ancient French cheese is Roquefort, first mentioned (that records remain) in 79 A.D. by Pliny the Elder. It has a very strong and poignant taste and aroma.
Boursin is delicious creamy cheese and favourite of many chefs around the world, it is incorporated into many dishes because of its characteristic taste. Reblochon origins dates back to the middle ages. Its name means “to pinch a cow’s udders again”. It may sound a little strange, but it has an explanation. During the Middle Ages some farmers from the mountains of Haute Savoie decided to outsmart the tax collectors. A number of diaries in Alsace still produce Munster cheese the same centuries old way. Pont l’Eveque was created around the 13th century. It’s original name was d d’Angelot, however it evolved to the name of the Norman village where it’s produced. It is a rich cheese, produced with almost pasteurized milk with a full and salty flavor and soft texture. Original from the heart of burgundy, Epoisses was first produced by monks. It is said that it was one of Napoleon’s favorite cheese. Chèvre means goat. When the Saracens invaded the west of France in the 8th century they brought their goats and left them behind along with instructions of how to produce the cheese.
Thank you Quay Fabrications
As you know, we are busy with a major renovation that will see Quite Simply French transformed into a Fine French Restaurant with Rooms.
A project like this is never undertaken lightly nor without the help of talented professionals We would like to say a massive thank all the companies who are working with us to make our dream a reality.
A big thank you to our Quay Fabrications for creating our bespoke decorative metal.
“Top quality designs by experts at competitive rates. Friendly and helpful staff. And it’s a local business. For unique metal products tailored to your wants and needs I wouldn’t recommend anyone else”